{"id":8781,"date":"2024-06-22T20:15:44","date_gmt":"2024-06-22T18:15:44","guid":{"rendered":"https:\/\/www.cosyhomeconciergerie.ch\/?page_id=8781"},"modified":"2024-12-23T13:25:49","modified_gmt":"2024-12-23T12:25:49","slug":"rental","status":"publish","type":"page","link":"https:\/\/www.cosyhomeconciergerie.ch\/en\/cgv\/location\/","title":{"rendered":"General terms and conditions of sale - Rental"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Terms and conditions of sale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Holiday rentals<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

RATES AND TERMS OF PAYMENT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

To be valid, reservations must be accompanied by :<\/p>

  • A deposit equal to 30 % of the rental price.<\/li>
  • A signed rental contract.<\/li><\/ul>
    \u00a0<\/div>

    The balance of the rental price must be paid 30 days before the start of the holiday.<\/p>

    If the balance is not paid 30 days before the tenant's arrival date, the agency reserves the right to cancel the holiday. In this case, the standard cancellation conditions will apply.<\/p>

    For bookings made less than 30 days before the start of the holiday, full payment is required at the time of booking.\u00a0<\/p>

    All our prices are in Swiss francs, inclusive of all taxes, and include administration fees, rent and service charges.\u00a0<\/p>

    The accommodation is rented furnished on a short-term basis. The dates and times of occupancy must be respected as indicated at the time of booking.<\/p>

    The keys will not be handed over until the deposit has been paid (the amount depends on the type of flat), any additional services booked (optional extras) have been paid for, and the tourist tax has been paid.<\/p>

    The rental price does not include :<\/u><\/p>

    • Tourist tax (rate per day and per person, depending on locality)<\/li>
    • All ancillary services: airport transfers, ski equipment, ski passes and more.<\/li>
    • Any bank charges are payable by the customer. Wherever possible, payments should be made by bank transfer. However, if the customer wishes to pay by credit card, bank charges will apply. service charge for payment by card<\/em> equivalent to 3 % of the total invoice amount<\/strong> will be applied. These charges will be clearly indicated before payment is finalised and will appear separately on the invoice.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t

      CANCELLATION<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      All cancellations must be made in writing and are effective from the date of receipt by the agency. Only letters and e-mails will be considered.\u00a0For Saturdays, Sundays and other public holidays, the next working day applies.<\/span><\/p>

      In the event of cancellation by the hirer, the following conditions will apply:<\/span><\/p>

      • From the date of booking to 30 days before arrival: the deposit is not returned to the tenant.<\/li>
      • From 30 days before the arrival date or in case of no-show at the beginning of the stay: 100% of the stay will be charged to the tenant.<\/li><\/ul>

        \u00a0<\/p>

        In the event of cancellation for good reason, and if the property is re-let by us, the amount paid may be refunded to the tenant who is unable to honour the contract. Any stay cut short or interrupted by the tenant will not entitle him\/her to any refund.<\/p>

        If the agency finds itself obliged to cancel the stay in the accommodation provided, due to the actions of third parties or external circumstances, it will, if possible, provide accommodation of the same category, without any additional charge. Otherwise, it undertakes to refund all sums paid immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t
        \n\t\t\t\t\t

        INSURANCE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        Tenants are entirely responsible for their personal belongings during their stay.<\/p>

        The tenant is responsible for any damage to the property, and must therefore take out appropriate insurance. This insurance must cover the risks of theft, fire, glass breakage and water damage, as well as all risks associated with occupancy of the property, including any damage caused to neighbours. The tenant must be able to provide proof of this insurance at the request of the landlord or his agent. In this way, the owner and his agent are released from any liability for claims that their insurance may make against the tenant in the event of a claim.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t
        \n\t\t\t\t\t

        SECURITY DEPOSIT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        A security deposit is required when the keys to the rented property are handed over, to cover any damage to furniture and other items. This deposit can be paid either by credit card or by bank transfer, in accordance with the conditions specified in the contract.<\/p>

        The objects and furniture provided must only be subject to normal wear and tear corresponding to their intended use. After the tenant has left, the agency will carry out an inventory of fixtures at the end of the rental period. Based on this inventory, the security deposit will be returned within two weeks, unless any damage is found. If repair or replacement costs are necessary in excess of the value of the security deposit, the tenant will be required to pay the balance immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t
        \n\t\t\t\t\t

        CONCIERGE SERVICES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        A surcharge of up to 20 % (on the price excluding VAT) may be added to our concierge services (taxi transfers, cleaning, etc.).<\/p>

        * On 1 January 2024, the standard rate of VAT will be 8.1 %.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t
        \n\t\t\t\t\t

        ARRIVAL<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        Unless otherwise indicated, each tenant must report to the agency on arrival and will then be directed to the rented property.<\/p>

        • Rentals start at 5pm.<\/li>
        • Arrivals are independent by key box.<\/li>
        • If the arrival takes place with a private reception, any late arrival, i.e. after 7 p.m., must be notified to the agency before 12 noon. The agency will not be able to organise arrivals after midnight. Additional charges may apply.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t

          START<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t
          • On the day of departure, the accommodation must be vacated by 11.00 a.m., when the keys are handed over.<\/li>
          • Any delayed departure not confirmed by the agency will be billed at between CHF 100\/hour and CHF 1,000\/hour, depending on the property rented (flat or chalet).<\/li>
          • Full payment of the end-of-stay invoice must be made no later than the day before the tenant's departure (i.e. Friday).<\/li>
          • Any key, remote control or beeper not returned will be invoiced at the purchase price.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            LENGTH OF STAY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            The duration of the stay is specified in the special conditions of this contract. Under no circumstances may the tenant remain on the premises after this period, unless with the prior agreement of the agency, in return for an additional fee, which will be set pro rata to the price of the stay.<\/p>

            The tenant declares on his honour that he does not exercise or seek to exercise any profession in the rented premises and that the premises covered by this contract are rented to him only as a temporary residence, essential conditions without which this lease would not have been granted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

            \n\t\t\t\t
            \n\t\t\t\t\t

            STATE OF PLAY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\tThe inventory of fixtures and fittings, both on arrival and on departure, will be carried out unilaterally by the agency before the arrival and after the departure of the tenant. As this inventory is not carried out in the presence of both parties, the tenant will have 12 hours in which to make any complaints. Once this period has elapsed, the rented property will be deemed to have been free of damage on arrival and will be accepted as it is. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            OBLIGATIONS OF TENANTS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            - To occupy the rented building, which is privately owned, on a commercial basis. The tenant undertakes to use the building only on a temporary basis. Under no circumstances will the building be the tenant's principal or secondary residence, and the tenant will not carry on any professional, craft or commercial activity there.
            - The lessee undertakes to take the rented premises in the condition in which they are when he\/she takes possession of them, as described in the description of this contract.
            - Occupy the chalet or flat in such a way as not to cause any nuisance to the neighbours, in particular by avoiding any noise or other nuisance.
            - Keep the premises in good condition during your stay.
            - Do not bring in any animals, unless authorised by the agency, which will seek the owner's prior agreement at an additional cost.
            - Notify the agency of any minor maintenance work it may have noticed.
            - Allow any urgent work to be carried out. If the work is due to deterioration attributable to the tenant, the tenant will be billed for it.
            - In the case of rental in a building, the lessees shall comply, as occupants of the premises, with the building's internal regulations, which they acknowledge having read.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

            \n\t\t\t\t
            \n\t\t\t\t\t

            THE AGENCY'S OBLIGATIONS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            - The agency undertakes to provide the property and its accessories as described in the description received at the time of booking and to comply with the obligations arising from this contract.
            - The agency is not responsible for any irregularity in the water, heating or lighting services, or for the opening of snow-covered roads, and generally declines all liability for any lack of enjoyment that is not its fault.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

            \n\t\t\t\t
            \n\t\t\t\t\t

            CLAIMS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            Any complaint relating to a service must be addressed to the agency within 24 hours of moving in.<\/p>

            If the hirer waives one or more of the services included in the package, the agency cannot reimburse the hirer or make any compensation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

            \n\t\t\t\t
            \n\t\t\t\t\t
            Updated on 23\/12\/2024<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

            Conditions g\u00e9n\u00e9rales de vente Location de vacances Conditions G\u00e9n\u00e9rales de Location TARIFS ET CONDITIONS DE R\u00c8GLEMENTS Pour \u00eatre valide, la r\u00e9servation doit \u00eatre accompagn\u00e9e : D\u2019un acompte, \u00e9gal \u00e0 30 % du prix de la location. Du contrat de location sign\u00e9. \u00a0 Le solde du prix de la location devra \u00eatre vers\u00e9 30 jours avant […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":8804,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-8781","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cosyhomeconciergerie.ch\/en\/wp-json\/wp\/v2\/pages\/8781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cosyhomeconciergerie.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cosyhomeconciergerie.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cosyhomeconciergerie.ch\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cosyhomeconciergerie.ch\/en\/wp-json\/wp\/v2\/comments?post=8781"}],"version-history":[{"count":0,"href":"https:\/\/www.cosyhomeconciergerie.ch\/en\/wp-json\/wp\/v2\/pages\/8781\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.cosyhomeconciergerie.ch\/en\/wp-json\/wp\/v2\/pages\/8804"}],"wp:attachment":[{"href":"https:\/\/www.cosyhomeconciergerie.ch\/en\/wp-json\/wp\/v2\/media?parent=8781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}